The union at Glatfelter's paper plant in York County made history in November. For the first time in its 30 years, the union signed a contract before it expired.
Union and management officials credit interest-based bargaining - a technique that allows both sides to focus on issues rather than personalities. The process has been around since the 1960s, but only 15 percent of companies make use of it nationwide, said James Thomas, a commissioner with the Federal Mediation and Conciliation Service office in Mechanicsburg.
Wilbur Chocolate Co. in Lititz is using the technique in its contract negotiations, even though the company's contract expired in April.
Thomas said …
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